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Svetoslav Kalchev is a Business Development Engineer at Onboard CRM, specializing in enhancing B2B sales for technology companies by acquiring new customers, launching products, and optimizing sales expenses. Concurrently, Kalchev serves on the Gates Customer Experience Team, enhancing awareness of Gates' product portfolio and collaborating on product launches. Prior experience includes roles in IT procurement at IHK-GfI, where procurement processes and statistical reporting were managed; customer services at B&B Hotels Germany GmbH, focused on business customer acquisition; and as an Area Sales Representative at BG Tours OOD, where client relationships and logistical management were prioritized. Kalchev has a Bachelor's degree in Industrial Engineering from Hochschule Bochum and additional education from RWTH Aachen University.