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Kate Nyden has extensive experience in customer success management and customer service. Kate started their career in 2003 at Palace Press International as an Inside Sales Associate/CSR. Kate then worked as a Production Coordinator/Account Manager at Pro30 Funding in 2005 and as a Consumer Customer Service representative at Mighty Leaf Tea from 2006 to 2008. In 2007, they served as an Assistant Graphic Designer (IC) at Rocket Communications, Inc., where they worked with Fortune 500 companies. From 2009 to 2013, Kate worked as the Manager of Operations & Customer Service at Global PSD (Printing, Sourcing & Development) Ltd. In 2013, they joined ArtistWorks Inc. as the Head of Customer Experience & Service, responsible for customer training, adoption, and renewals. From 2013 to 2016, they also worked at Humanity, first as a Customer Success Manager and later as the Manager of Customer Onboarding and Customer Education & Training Program Manager. In 2016, Kate joined ON24 as a Senior Customer Success Manager, where they focused on demand generation, lead qualification, and customer engagement. Kate further progressed within the company, holding roles such as Enterprise Customer Success Manager and Senior Global Customer Success Manager. In 2019, they briefly worked as an Enterprise Customer Success Manager at Reciprocity, Inc. Overall, Kate Nyden has demonstrated expertise in creating and implementing customer success programs, building customer onboarding programs, and driving customer engagement and retention.

Kate Nyden attended the College of Marin from 2001 to 2003. No degree or field of study information is available.