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Over the past 20 years Darren has been providing information technology services to the insurance industry. Darren has led the implementation and evolution of On Side’s proprietary project management system called eClaim. This web-based platform is On Side’s main business platform that interfaces with accounting, operations and client systems like Xactimate. Since 1997 Darren has helped the company lead the industry by continually adopting and implementing trend setting technologies to improve customer service KPIs, job efficiencies and cycle times. Darren holds a Bachelor of Computer Science (BCS).