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Mark Alger has extensive experience in various roles related to customer service, technical support, process management, continuous improvement, quality engineering, network administration, and warehouse supervision. Mark has worked at companies such as OMP, Blue Yonder, GENCO, and Owens Corning, showcasing leadership and expertise in various areas such as building and leading customer support teams, troubleshooting client issues, improving warehouse processes, and training employees. Mark holds a Bachelor's degree in Philosophy from Augusta State University and Ateneo Pontificio Regina Apostolorum.