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Sydney McCarthy is a seasoned professional in customer success and marketing, currently serving as a Senior Customer Success Manager at Omnisend since March 2021. In this role, Sydney drives customer success through high-level consultation for top-tier clients, focusing on revenue and ROI enhancement via digital marketing strategies. Previously, Sydney worked as a Marketing and Outreach Coordinator at Clean Ocean Access and as an HR Communications & Events Intern at AAA Northeast, where contributions included developing internal communications tactics and enhancing employee engagement. Additional experience includes an Athletic Communications Internship at Roger Williams University and a Special Projects Internship at Blount Fine Foods, showcasing a diverse skill set in communication, project management, and client relations. Sydney holds a Bachelor of Arts in Public Relations from Roger Williams University, completed in 2020.