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Scott Howard has extensive work experience in technical support. Scott started their career as a Senior Technical Support Engineer at Academic Management Systems, Inc. in October 2003, where they provided product support. Scott worked there until December 2007. In January 2008, they joined Omnilert as a Senior Technical Support Engineer. Later, they were promoted to Director of Technical Support in August 2014. Their roles at Omnilert are ongoing, with no specified end date.

Scott Howard attended the University at Buffalo from 1993 to 1998, earning a Bachelor of Arts (B.A.) degree.