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Lydia Ainoo has accumulated valuable experience in customer service and ticketing within the travel and hospitality industry. Currently serving as a Front Desk Attendant at Citi FM since July 2019, Lydia skillfully manages front desk operations. Previously, Lydia worked as a Check-In Agent for TAP Air Portugal from March 2019 to June 2019, where responsibilities included checking in flight passengers and issuing boarding passes while providing excellent customer support. Additionally, Lydia held the position of Reservations Ticketing Agent at Big Holiday Tours International from April 2018 to August 2018, focusing on booking travel tickets using Amadeus or Galileo systems and assisting clients in obtaining necessary travel documents.