Adama Fall is an experienced customer service specialist currently employed at Omnex Group since May 2019, focusing on compliance during wire transfers and training new sales agents. Previous roles include Ad Operations Analyst at PHD, where Adama utilized data for performance management and client relations, and a Personal Banking Intern at JPMorgan Chase & Co., where Adama enhanced customer engagement through service education. Adama's background includes an Associate’s Degree in Business Administration from Borough of Manhattan Community College and a Bachelor of Business Administration in Finance from Baruch College. Additional experience includes sales and administrative roles across various organizations, underscoring a strong commitment to customer satisfaction and operational excellence.
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