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Shana Owens currently serves as the Chief of Staff and Head of Organizational Effectiveness at Omidyar Network since August 2021. Prior experience includes roles at IBM, where Shana held positions such as Associate Partner & Chief of Staff and HR Chief of Staff on the Corporate Integration Team, contributing to strategic decision-making and talent management initiatives. Previous roles include Senior Consultant & Project Manager at The Advisory Board Company, focusing on best practice strategies for higher education, and multiple consulting positions at IBM Global Business Services. Shana's educational background includes an MBA in Organizational Development & Behavior from The George Washington University, a Master's degree in Cognitive/Social Psychology from Claremont Graduate University, and a BA in Psychology from the University of Southern California.