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Ruud Nijssen is an experienced IT professional with a career spanning over three decades in various roles within the field. Currently serving as an Incident Manager at Omgevingsdienst Brabant Noord since June 2019, Ruud has previously held positions such as Medewerker ICT at gemeente West Maas en Waal and Medewerker Onsite Support at Essent/RWE Energie, where responsibilities included helpdesk support, application packaging, and desktop management. Earlier experience includes roles as a Network Administrator at Obragas NV and a Network Engineer at Applicatie Support Nederland/GFI informatica, focusing on network infrastructure and Novell networks, respectively. Ruud's career began as a Support Engineer at DHS Informatisering and as a Sales Associate at Escom BV, accumulating a robust skill set in IT support and system management. Educationally, Ruud has pursued studies in Elektrotechniek at MTS Nijmegen since 1987.