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Conor McLaughlin is a Senior Customer Support Engineer at Ometria since June 2021, with a solid background in customer support roles across various industries. Prior experience includes positions as a Senior Support Analyst and Support Analyst at Sequel Business Solutions Ltd from November 2016 to May 2021, and as a Product Support Analyst at Liquidnet, where support was provided for dark-pool trading applications and interactions with clients and sales representatives were facilitated. Conor also has experience as a Support Placement Student at KANA Software, assisting an average of 10-15 trained clients per day. Conor holds a BSc in Computing and Information Technology from Queen's University Belfast, earned between 2010 and 2015.