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Kate Meek possesses extensive experience in operations and customer service management across various industries. Currently serving as EMEA operations and sales support manager at DwyerOmega and OMEGA Engineering since July 2022, Kate has successfully implemented strategic plans to enhance customer service efficiency and has led the development of online ordering systems and key account management. Previous roles include UK Commercial Manager at CPG UK, Customer Service Operations Manager at HARTMANN GROUP, and at Manchester City Council, where responsibilities encompassed operational management of service teams and the refinement of customer service technologies. Kate holds a PG Certificate in Professional Studies from The Manchester Metropolitan University and a BA (Hons) in International Business and International Marketing Management from the University of Gloucestershire.