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Monique Figueiredo is an experienced Service Delivery Manager at Omega Digital since July 2017, responsible for commercial targets, invoicing, monthly forecasting, and contract negotiations, alongside overseeing contract management with the Contract Coordinator. Previously, Monique served as Sales Support Team Lead at Omega Digital, ensuring team standards and equitable task assignments. Prior to this, Monique was the National Contracts Sales Administrator at Donaldson Filtration Systems (Pty) Ltd., managing national contracts and pricing controls. Monique also held the role of Contracts Coordinator at Omega Digital, focusing on service agreement renewals and client relationship building, and began a career as an Assistant Manager at NWJ Fine Jewellery, handling sales and store operations. Monique completed Matric at Montana High School in 2009.