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Jeff Scanlon is an accomplished professional with extensive experience in legal counsel and regulatory compliance within the financial services sector. Currently serving as the Manager of Investigations at the Ombudsman for Banking Services and Investments since January 2023, Jeff previously held the position of Senior Director of Regulatory Compliance Management at RBC from July 2022 to January 2023. Jeff's tenure at the Ontario Securities Commission spanned over six years, holding roles such as Manager of the Registration - CRR Branch and Senior Legal Counsel, where leadership of a 21-member team and contributions to significant policy projects were pivotal. Additional experience includes roles at AUM Law Professional Corporation, Purolator Courier, McMillan LLP, and Nortel Networks, complemented by a robust educational background with degrees from York University - Osgoode Hall Law School, Schulich School of Business, and McGill University.