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Melissa Hermez is a seasoned marketing professional with extensive experience in marketing operations and automation. Currently serving as a Senior Marketing Operations Manager at Omada Health since January 2022, Melissa previously held the role of Business Program Manager at Microsoft, where responsibilities included leading marketing programs for M365, Azure, D365, PowerBI, and PowerApps. Prior experience at Centric Consulting as a Marketing Automation Specialist and at Precision Dialogue involved managing cross-functional projects and enhancing customer experiences through research and marketing strategies. Melissa's educational background includes a Master of Business Administration in Finance from John Carroll University, a graduate certificate in Digital Operations Management from Kellogg Executive Education, and a Bachelor of Science in Business Administration with a focus on Marketing from John Carroll University.