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Alberto Gomez is a seasoned professional in customer experience and operations, currently serving as a Customer Experience Specialist at Oliver's Travels since December 2022. Prior to this role, Alberto was an Operations Executive at GTI Travel Group Limited, overseeing the attraction bookings department for school and university groups. Alberto's experience spans various positions in customer service and operations, including Shift Manager at Weezy, Operations Assistant at Travel Connection Europe Ltd, and Travel Sales Consultant at Planet Cruise. Alberto holds a Bachelor's degree from IES María de Molina and multiple Level 5 Certificates in Audio-Visual and Graphic Arts from CES and Puerta Bonita High School.