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Rachel O. has a diverse work experience spanning multiple industries. Rachel has been working as a Senior Account Manager at OLIVER Agency since December 2021. Prior to that, they worked as an Account Manager at Inspired Thinking Group (ITG) from November 2018 to December 2021.

Rachel also has experience in business development, having worked as a Business Development Advisor at The Church of England in 2018. Rachel developed networks, promoted job opportunities, and created marketing strategies to encourage service uptake for the Do Something You Believe In faith-based jobs board.

In 2016, Rachel worked as a Freelance Account Manager, where they collaborated with various global brands and managed projects for Zipcar UK. Rachel also served as a social media manager for small businesses during this time.

Before that, Rachel worked as an EMEA Account Manager at DDM Ltd, providing strategic marketing to technology providers. Rachel ensured client expectations were met and developed innovative strategies to achieve marketing objectives. Rachel also worked as an Account Manager at HH Global, where they facilitated clients' marketing needs and managed creative projects for clients such as AIG and HP.

Rachel's earlier experiences include working as a Customer Care representative at Songkick.com, where they handled customer complaints and utilized feedback to improve customer service. Rachel also worked as a Marketing Assistant at dock10, where they developed a social media and marketing plan, assisted the marketing manager with administrative duties, and interacted with clients.

Rachel started their career as a Customer Support Agent at Ticketmaster, where they supported the customer support team, provided supervision, and resolved customer escalations.

Overall, Rachel O. has demonstrated strong account management, business development, and marketing skills throughout their career.

Rachel O. completed their Bachelor's degree in Marketing/Marketing Management from The Manchester Metropolitan University, where they studied from 2007 to 2011. Rachel then pursued a Master of Science (MSc) in Marketing Communication from the same university, completing it from 2012 to 2013. Rachel O. does not have any additional certifications listed in the given information.