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Ashlie Roundy has a diverse work experience in various roles related to customer service and management. Ashlie started their career at Staples as a Team Lead in 2007 and worked there until 2013. In 2013, they joined Gap Inc. as a Customer Relations Level 2. After that, they worked at Lakeshore Learning Materials as a Supervisor from 2014 to 2016. In 2016, they joined Olivela as a Customer Service Supervisor and later held positions as a Product Copywriter and a Customer Service Manager. Currently, they are working as a Customer Experience Manager at Olivela, where they lead teams, trains and develops associates, oversees customer communication, handles escalated issues, and maintains high customer service standards. Ashlie also tracks and reports customer service analytics, identifies areas for improvement, and manages customer service account relationships.

Ashlie Roundy has pursued Early Childhood Education and Teaching at the University of Utah. However, no specific start or end year has been provided for this educational experience.