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Yoko Ando is an experienced IT professional specializing in network administration and technical support, currently serving as a Network Administrator at Olive Fertility Centre since March 2021 and also working as a System Network Administrator at WelcomeNetworks Canada since September 2013. Yoko's expertise includes the installation, configuration, monitoring, operation, and maintenance of network hardware and software, as well as collaboration with security partners to manage security alerts and remediation efforts. Previous roles include providing IT support as a Network Administrator at Morrow and Co Canada and offering technical services at Shaw Cable. Yoko has foundational experience as a Junior System Administrator at Optinet Computer and holds educational qualifications in Windows server and computer systems networking from CDI College, along with a nursing degree from Japan.