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Luís Fortunato has a diverse work experience spanning over ten years. Luís began their career as a Technician at SOS Computadores, where they gained experience in computer hardware and software support. Luís then joined Portugal Telecom's Project Academy, where they received theoretical and practical training as a Telecommunications Technician.

Following this, Luís worked as a Commercial Consultant for TLCI- Soluções Integradas de Telecomunicações and Mobile World, where they focused on sales and customer retention for PT Comunicações and Vodafone products, respectively.

Luís then transitioned to field service roles, first at Alvecabo - Construção Civil e Comunicações and later at Zip Cabo LDA, where they gained expertise in telecommunications installation and maintenance.

In 2018, Luís joined Wondercom, Project Management, and Telecommunications, as part of their NOC/1st Line Support team for corporate clients of Vodafone. Luís provided technical support for dedicated circuits, fiber optics, wireless technologies, and firewalls.

Their most recent role, which they started in 2019, is with Olisipo as part of their Managed Services Security team for the NOS operator. Here, Luís is responsible for implementing, integrating, and supporting security solutions based on various platforms such as Fortigate, Checkpoint, Firepower, Palo Alto, and Cisco ASA.

In summary, Luís Fortunato has a solid background in telecommunications, with experience in technical support, sales, field service, and managed security services.

Luís Fortunato's education history is as follows:

- From 2007 to 2010, Luís attended Escola Secundária Alves Redol in Vila Franca de Xira. Luís completed the 12º Ano and studied a professional course in management and maintenance of computer equipment.

- In 2011 to 2012, Luís studied at PT Inovação, where they completed a course in Telecommunications.

- In 2018, Luís attended Cambridge School Portugal to study English.

- In 2019, Luís enrolled in Olisipo Learning and completed a course on Fundamentals of Networking, focusing on Systems and Telecommunications Networks.

- In the same year, Luís also completed the Cisco CCNA ICND1 course at Olisipo Learning.

- In 2020, Luís continued their Cisco certification journey and completed the Cisco CCNA ICND2 course at Olisipo Learning.

- In 2021, Luís attended Olisipo Learning to complete the CCNP ENTERPRISE ENCOR 350-401 course.

In addition to their formal education, Luís Fortunato has obtained several certifications. Luís received the NSE 3 Network Security Associate certification from Fortinet in March 2022. Luís also obtained the CISCO MPLS certification from Udemy in November 2020. Furthermore, Luís acquired the NSE 1 and NSE 2 Network Security Associate certifications from Fortinet in February 2022. Luís is also listed as having a Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) certification, as well as an Understanding of Cisco Network Devices, although specific dates of obtaining these certifications are not provided.