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James Moss has extensive experience in IT support and system administration, currently serving as IT System Support at Old Hickory Credit Union since March 2016, where desktop support is provided for 75 users and assistance is offered to the System Administrator in maintaining IT systems and networks. Prior roles include IT Support Specialist at Complexcare Solutions, supporting 600 remote users, and IT User Support Analyst at Embraer, delivering support for 300 PCs and laptops. Additional experience includes positions as Client Services Technician at GHX and PC/Network System Analyst at Cinram, providing desktop support and system analysis. James Moss holds a BAS degree in Electronics and Computers from ITT Tech, completed between 1990 and 1993.