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Michele Horton has extensive experience in the hospitality and retail sectors, currently serving as Service Manager and Front of House Supervisor at Old Chicago Restaurants since September 2017, where responsibilities include scheduling and conducting interviews, training new hires, and overseeing service staff. Prior to this, Michele held multiple roles at Big Whiskey's American Restaurant & Bar, and spent 14 years at Walmart, progressing from Benefits Service Representative to Operations Analyst-ISD, where duties encompassed training, mentoring, project management, and supporting new associates. Michele also has experience as an Assistant Manager at Sonic Drive-In, showcasing a strong background in customer service, training, and supervisory roles.