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Cristal Ramirez has a comprehensive work history in customer service and sales roles. Cristal most recently worked as a Customer Service Representative at Olaplex Inc. since November 2022. Prior to that, they served as a Customer Relations Specialist at StriVectin Operating Company from January 2020 to November 2022. Cristal also held the position of Customer Relations Manager at Hanz de Fuko, LLC from August 2018 to August 2019. In their earlier career, they gained experience as an Inside Sales Representative at Hairdreams Haarhandels GmbH from May 2014 to April 2017.

Cristal Ramirez attended Marinello Schools of Beauty-Los Angeles from 2009 to 2010, where they obtained a license in Cosmetology/Cosmetologist, General. Cristal further pursued their education at FIDM from 2013 to 2014, earning an Associate of Arts (AA) degree in Beauty Industry Merchandising and Marketing.