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Fabienne RACOILLET is a skilled professional with extensive experience in customer support, service management, and technical engineering across various industries, including medical and pharmaceutical sectors. Currently serving as a Customer Support & Services Manager at Sogeclair since September 2022, Fabienne is responsible for ensuring client satisfaction with railway simulator usage, coordinating between multiple departments to meet contractual obligations, and managing maintenance activities. Previous roles include positions at Cantel Medical, Twin Medical, LINAK France, and Olympus France, focusing on technical support, incident management, and project coordination. Fabienne holds a DUT in Mesures Physiques from IUT Mesures Physiques de Toulouse.