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Ricco Ugas possesses extensive experience in business process management and analysis across multiple industries. Currently serving as Manager of Business Process & Automation at Okta, Ricco has previously held senior roles at DocuSign as a Senior Business Analyst, and various positions at Tableau Software, including Channel Programs and Analytics Manager, Senior Sales Planning Analyst, and Senior Sales Operations Analyst. Early career experience includes financial analysis roles at Clearwire and Sterling Reference Laboratories. Educational qualifications include a Bachelor of Arts in Finance and Marketing from Saint Martin's University and a high school diploma from Bellarmine Preparatory.