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Matthew Word is a seasoned IT professional with extensive experience in various roles across multiple organizations. Currently serving as the Director of Information Technology at the Oklahoma City Zoo and Botanical Garden since August 2014, Matthew has previously held positions including IT Manager and Systems & Network Administrator at the National Cowboy & Western Heritage Museum. Notable achievements include managing significant network upgrades, implementing new technology solutions, and standardizing IT policies. With a foundational background as a Network Administrator at NetworkEquipment.net and as an Intern Help Desk member at IGN Entertainment, Matthew has developed a robust skill set in IT support, project management, and system security.