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Ekaterina Koptilina is an accomplished professional with extensive experience in data analysis and customer experience analytics. Currently serving as Vice-CDO and Head of Customer Experience Analytics & BI Analytics at Okko since April 2014, Ekaterina has also held the position of Senior Data Analyst. Concurrently, Ekaterina works as a Data Analyst at Yota Lab since December 2012, where previous roles include Specialist. Ekaterina began career as an Information System Engineer at Line 1 from 2008 to 2009. Educational qualifications include a degree in telecommunications from The Bonch-Bruevich Saint-Petersburg State University of Telecommunications and further studies at Chalmers University of Technology.