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Rich Hicks has extensive work experience in the restaurant industry. Rich started their career at Brinker International in 1992, where they worked as a Mac Grill. In 1999, they co-founded Tin Star Restaurants and served as a co-founder until 2008. In 2007, they co-founded MOOYAH Burgers Fries and Shakes and held the position of CEO until 2017. In 2010, they co-founded Ojos Locos Sports Cantina, where they served as CEO. In 2014, they became the CEO of Reach Restaurant Group. Finally, in 2016, they became the CEO of Pie Tap Pizza Workshop + Bar. Rich Hicks has a proven track record of success in the restaurant industry and brings a wealth of experience to their current role.

Rich Hicks attended Stephen F. Austin State University, although the exact years of their enrollment and the degree they pursued are unknown.