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Milla Calhau Vitoriano is an experienced business solutions specialist at Oi S.A since October 2015, previously serving as an account manager focusing on mobility telesales and currently leading digital and residential operations. Milla demonstrates expertise in operational leadership, digital channel optimization, training development, benchmarking, strategic project management, and budget planning. Prior to Oi S.A, Milla held senior management positions in administrative and commercial roles at Hope Assessoria e Consultoria and was responsible for contract negotiations, partner portfolio management, and sales strategies. Milla also worked as a national business development manager at PAT Tempo Saúde and coordinated customer service teams at PAC Unibanco Seguros e Previdência. Education includes a Bachelor’s degree in Business Administration from UNISEB and an MBA in Digital Business from Universidade Anhembi Morumbi, alongside a Bachelor’s degree in Law from Faculdade Baiana de Ciências.