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Thiago Fatichi is a seasoned professional with extensive experience in data research and social media management. Currently serving as a Research & Insights Specialist at Ogilvy Brasil since October 2021, Thiago oversees the Sprinklr tool within the Data Research & Insights team, focusing on setup governance and collaboration with the Customer Success team. Prior to this role, Thiago worked as a Listening Analyst at FCB Brasil, managing social tools and generating detailed reports for clients. Thiago's background also includes positions as Community Manager for Palmeiras, Social Media and Press Officer for various sports clients, and experience in journalism internships. Thiago holds a Bachelor's degree in Communication Social, Journalism from Universidade Metodista de São Paulo.