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Frédérique Santiago is the current Customer Service Director at Ogeu Groupe. Frédérique has been with the company since March 2019, and in their current role, they are responsible for managing the customer service department and ensuring customer satisfaction. Prior to their current role, they were the Responsable Logistique & administration des ventes, where they were responsible for administration of sales both domestically and internationally, stock management, customs declarations, production planning, and supplier relations. Before that, they were a Supply Chain Planner with Quiksilver Europe. Frédérique began their career as a Coordinateur opérations with Eaglemoss Publishing Group in 2005 and held that role until 2008 when they took on the position of Responsable Logistique & administration des ventes. In their 15 years of experience, they have proven herself to be an excellent leader and manager with a focus on customer satisfaction and efficiency.

After completing a Maîtrise in responsable logistique et transport at Université de Pau et des Pays de l'Adour, Frédérique Santiago pursued a Licence in droit international des affaires, du commerce et droit fiscal also at Université de Pau et des Pays de l'Adour.

Frédérique Santiago works with Séverine Trabbia-Clair - GKA Director, Nicolas Cherdronnet - CSR Director, and Pierre-Alain Cazes - Director, Quezac. Frédérique Santiago reports to Jean-Hervé Chassaigne, President.