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Roberta Nigri is an experienced professional in customer experience, user experience, and fashion design, with a diverse background spanning various industries. Currently serving as a Project Manager embedded at American Express through OGC Global, a boutique research and consulting agency, Roberta focuses on data-driven strategy and customer experience optimization. Previous roles include Customer/User Experience Specialist at Payoneer, where Roberta implemented user-centered design practices, and cofounder of ReFuture.biz, emphasizing marketing and branding strategies. Additional experience includes positions at Box 1824 Planejamento e Marketing as a Coolhunter, and various fashion design roles at notable companies including Valentino and Folic. Roberta holds a Master's degree in Fashion Design from Istituto Marangoni and a Bachelor's degree from Senai-Cetiqt, along with completion of the TIP program at The Hebrew University of Jerusalem, focusing on Big Data and innovation.