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Martin B. is an Information Technology Service Delivery Manager with extensive experience across various sectors, including public service and banking. Currently employed at Ofwat since March 2022, Martin previously held similar roles at iForce Limited and Secure Trust Bank, where responsibilities included overseeing IT service delivery, managing technical teams, and ensuring efficient support for operations. Prior positions include ICT Service Manager at NHS Blood and Transplant, Business Unit Service Manager at DHL, and various roles in the RAF and NATO, where Martin managed communication systems and delivered technical training. Martin's career is characterized by a strong focus on IT service management and operational support across diverse environments.