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Amanda M. Stanford is an experienced Solutions Architect and Manager at Offprem Technology, with a robust background in customer service and software consulting. Previously, at Salesforce, Amanda M. Stanford served as a Service Cloud Consultant, developing success plans to enhance business outcomes and optimize software application use. Prior roles include Member Support Shift Manager at ID.me, where Amanda M. Stanford focused on fostering a customer-centric culture and improving operational efficiency, and Customer Service Manager at American Airlines, where team goals were consistently exceeded through effective collaboration and communication. Amanda M. Stanford holds a Master's degree in International Development from American University and a Bachelor's degree in Speech Language and Hearing Sciences from Temple University.