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Christian Arroyo is a Technical Support Specialist at the Office of the Special Narcotics Prosecutor for the City of New York, with experience in managing desktop environments, executing hardware and software installations, and providing training and documentation. Previous roles include Helpdesk Technician at Plus One, where responsibilities involved technical support and ticket management, and various positions at St. Francis College, where involvement in IT service desks and server maintenance contributed to extensive technical skill development. Christian Arroyo is pursuing a Master of Science in Cybersecurity and Network Administration at Touro University, having previously earned a Bachelor's degree in Information Technology from St. Francis College, along with minors in Project Management and Business.