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Amber Jones is a seasoned retail professional with extensive experience in management and participant services. Currently serving as a Participant Services Specialist at Illinois State Treasurer since August 2021, Amber previously held various managerial roles, including Store Manager at Michael Kors and EXPRESS, where significant achievements included leading high-performing sales teams and consistently exceeding customer experience metrics. Additional management experience includes tenure at The Buckle, Inc., and Club Monaco, focusing on business operations, inventory management, and talent acquisition. Amber began their career with American Eagle as an intern, contributing to store openings and promotions. A graduate of Western Illinois University, Amber holds a Bachelor of Science in Family and Consumer Sciences/Business Management.