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Andrew Knowles is an experienced IT professional currently serving as the System Operations Manager at United Franchise Group since May 2021 and as a System Engineer at Office Evolution since August 2020. Prior roles include System Administrator positions at IBM and Hach, as well as a System Analyst role at Microsoft. Andrew's experience encompasses user interaction for service and technical support, account management, and hardware setup and maintenance. Additionally, past positions in sales and customer service demonstrate strong communication and support skills. Andrew holds a Bachelor of Science degree in Computer Games and Programming Skills from Westwood College - Denver North, completed in 2015.