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Jessica B. is an experienced professional with a diverse background in customer service, office management, and finance. Currently serving as a Knowledge Management Specialist II at OfferUp since August 2016, Jessica has also held roles as an Escalations Agent II and Sr. Payment Specialist within the company, focusing on project and facilities management. Prior experience includes working as a Staff Accountant/Administrative Assistant at MM Comfort Systems, where responsibilities encompassed accounts payable and receivable functions, as well as coordination of front desk activities at Gene Juarez Salons & Spas. Earlier roles at Starbucks as a Barista honed Jessica’s customer service skills. Jessica B. holds an Associate of Arts and Sciences degree in Psychology from Bellevue College and a General Education diploma from Redmond High School.