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As Chief Student and Customer Success Officer, Jeff is responsible for creating and delivering world-class student experiences. He brings over 20 years’ experience in professional services, business transformation, growth strategy and customer success. Jeff joins OffSec after holding customer success, sales leadership, and operational roles at fast-growing companies, including HackerOne and Medallia. He is passionate about growing and serving mission-driven technology businesses, designing and delivering exceptional customer experiences, and building high-performing teams. Jeff is a graduate of Wake Forest University, and has worked at McKinsey & Co.