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Biserka Galjanić is an accomplished professional in the tourism and hospitality industry, with extensive experience as a Study Leader and Cruise Manager at Road Scholar since 2016, where Biserka has successfully improved small boat itineraries along the Adriatic coast and managed operations for various tours. Currently serving as a Tour Leader for Odysseys Unlimited since 2018, Biserka guides American tour groups through Slovenia, Croatia, and Italy, while also handling logistics and customer feedback to enhance tour experiences. Previously, Biserka worked as a Project Manager at Dubrovnik Travel DMC, organizing high-end incentive trips and events for prestigious clients, and as a Program Director at Grand Circle Corporation, noted for excellence in guiding tours and integrating customer feedback. Biserka holds a Bachelor's degree in Hospitality Administration/Management and has pursued additional education in Public Relations and the German language.