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Candace Kauffman has extensive work experience in various roles. Candace started their career as a Financial Aid Counselor and Outreach Coordinator at the University of Colorado Boulder in January 2013, where they worked until November 2014. Candace then joined Georgetown University as an Executive Assistant to the Dean in November 2014 and stayed in that role until May 2016. From May 2016 to July 2017, they worked as an Associate Director for the Georgetown Scholarship Program at Georgetown University. In December 2017, Candace joined Ocelot as the Director of AI Conversation Design, a position they currently hold.

Candace Kauffman obtained a Bachelor's Degree in Business Administration and Management, General from California Baptist University, where they attended from 2006 to 2010. Candace then pursued further education and completed their Masters of Professional Studies in Public Relations and Corporate Communication at Georgetown University from 2016 to 2017. In addition to their formal education, Candace also obtained a certification in Machine Learning Foundations for Product Managers from Coursera in May 2023.