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Karen Wilkinson has extensive experience in customer service and administrative roles, with a career spanning over three decades. Currently serving as the Assessments/Membership Front Desk Clerk at Ocean Pines Association, Inc. since February 2022, Karen acts as the first point of contact for residents, managing client interactions through various communication channels. Prior to this, from February 2018 to January 2020, Karen worked as a Senior Customer Care Representative at First Street Management, where account management and client experience enhancement were key responsibilities. Karen's career began at Phillips Seafood Restaurant as a hostess, followed by a long tenure of 29 years at xpedx, a Veritiv Company, where Karen was the Primary Customer Service Contact, handling key customer accounts in the printing and packaging sectors. Karen's educational background includes General Studies at Archbishop Keough and Catholic Community School.