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David East is an experienced professional with a diverse background in customer service and operations management. Currently serving as Customer Operations Manager and Contact Centre Team Manager at Ocado Retail Ltd since November 2020, David previously held various leadership roles at npower from May 2011 to November 2020, including Health, Wellbeing And Attendance Specialist and Customer Service Team Manager. Experience at EE spans over several years in multiple capacities, including Customer Service Team Manager from June 2008 to May 2011 and April 1999 to October 2006. David began the career at Camerons Brewery as Retail Manager from October 1989 to April 1999 and earlier worked as Office Administrator at John Watson Doors. Early career experience also includes a Sales Team Manager role at Auxillis from October 2006 to June 2008.