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Alyssa-Marie Charbonneau is an experienced professional with a diverse background in employee management, education support, and healthcare administration. Currently serving as the Employee Management Coordinator at OC Transpo since September 2022, Alyssa-Marie has previously held roles such as Educational Support Staff with Upper Canada District School Board and Waitlist Management Analyst at the University of Ottawa Heart Institute. With earlier experience as a Certified Specialist in Omni-Channel at Best Buy Canada and a Medical Assistant at AppleTree Medical Group, Alyssa-Marie has developed strong organizational and customer service skills. Educational credentials include a Diploma in Medical Office Management/Administration and a Certificate in General Office Administration from Algonquin College of Applied Arts and Technology, alongside an Ontario Secondary School Diploma from Rockland District High School.