Alycia Davis has a comprehensive work experience in the field of network engineering and technical support. Alycia started their career at Gannett Media Technologies International in 2000 as an Application Support Specialist, providing installation, configuration, and troubleshooting of PC hardware and peripherals. In 2002, they joined Canon ITS as a Product Support Specialist, handling over 100 calls a day and providing computer support and Internet connectivity solutions. From 2003 to 2014, they worked at Swisscom IT Services as a Senior Account Technician, providing comprehensive technical support, troubleshooting, and training for WAN/LAN environments.
In 2014, Alycia Davis joined Sprint as a NOC Technician, monitoring and resolving technical and service-related problems. Alycia then worked at CenturyLink from 2015 to 2016 as a Network Operations professional, servicing and repairing company products/services remotely and providing technical support to customers.
In 2017, they joined the National Science Foundation (NSF) as a NOC Technician, where they monitored production servers, network alerts, and performed data restores using NetBackup. Alycia also demonstrated knowledge of fiber optics.
From 2017 to 2019, Alycia Davis worked at BT as a NOC Technician, and then joined Leidos in 2019 as a Network Engineer, where they continued their role until 2023. Currently, they are employed at Obsidian Security as a Network Engineer.
Alycia Davis's education history includes attending Virginia Wesleyan University. The provided information does not indicate any specific start or end years, nor the completion of a degree or field of study.
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