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Joani Jackson has been working in the professional world since 1990. Her first job was as a Receptionist and Purchasing Agent at WordPerfect Publishing Inc. Joani then moved to Smart Paper and Print, LLC in 2014, where they served as Business Manager. In the same year, they began working at Premier Family Medical as a Patient Advocate, performing office duties, appointment reminders, insurance billing and prequals, and end of day reconciliation. Joani also assisted the physical therapists with ultrasounds and patient care when possible. In 2015, they began working as a Senior Accountant at ObservePoint.

Joani Jackson attended Utah Valley University from 2010 to 2013, where they earned a Bachelor of Applied Science (B.A.Sc.) in Accounting and an Associate of Science (AS) in Business.