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Brandon Alvarado has a strong background in creative roles and has worked with various tech and design companies. Brandon started their career as a Graphic Designer at Dead on Design in 2014 and then became an Art Director at Point To Point in 2017. Brandon later joined Refine Labs as an Art Director and Associate Creative Director, where they managed a team and worked on strategic creative campaigns for B2B SaaS/Tech brands. In 2016, Brandon founded their own creative agency, BA Creative, where they served as Creative Director, working with B2B and B2C clients on branding and multimedia projects. In 2022, they became the Head of Creative at Observe.AI, a conversation intelligence platform for contact centers.

Brandon Alvarado attended Kent State University from 2011 to 2015, where they earned a Bachelor of Fine Arts (BFA) degree in Visual Communication Design.