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Hakan Sözer has a background in Computer Science with experience in various roles including Systems / Software Engineer, Head Of Operations, Customer Onboarding Manager, Customer Support Team Lead, Technology Support Team Lead, and Enterprise Architect. Hakan has worked with companies such as OPLOG, T2 Yazılım, Bor Software, Turkish Airlines, and STM A.Ş. Hakan's responsibilities include defining workflows, building and empowering teams, implementing tools, managing relationships with stakeholders, and facilitating communication.