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Leanne Soares is a Customer Information Specialist at Oakville Public Library, where exceptional customer service is provided, ensuring compliance with AODA standards while assisting with circulation and account information. Leanne also serves as an Elementary School Library Technician and Supply Library Technician for Halton District School Board, offering organizational skills and administrative support within school libraries. Previous experience includes roles at Ontario Teachers' Pension Plan as a Member Information Management Associate, and a Library Practicum at Ontario Ministry of the Attorney General, focusing on document management and cataloging. Educational qualifications include a Master of Library & Information Science from the University of Toronto and a Bachelor of Arts in English Language and Literature from Carleton University.