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Lee Masterson, MBA, ITIL has a diverse and extensive work experience. Lee is currently serving as the Head of IT and Director of Information Services at Oaklawn Hospital since November 2022. Prior to this, from September 2021 to August 2022, they worked as the Senior Director of Information Technology at Bassett Mechanical. In this role, they maximized cloud benefits and infrastructure trade-offs, implemented field service tools, and introduced a modern workspace.

From September 2013 to October 2021, Masterson was the Director of IT and Automation at CMD Corporation, a global leader in plastics converting and alternative energy. Lee focused on building a secure and resilient environment while supporting cost-effective solutions for the organization.

Before that, they worked at Coca-Cola Refreshments from July 2008 to August 2013 as the Global Manager of Technology Enablement. In this role, Masterson oversaw virtual personnel and deployed enterprise engagements.

Earlier in their career, from February 2006 to June 2008, they were the Field IT Manager, End User Support at Coca-Cola Enterprises, Inc. Lee had 24x7 technical support responsibilities for sales, distribution, service, and manufacturing operations. Masterson also served as a Sr. Technical Analyst and Team Lead, providing end-user support to executive leadership teams and managing the multistate data network.

Overall, Masterson's work experience spans across various industries and roles, focusing on IT infrastructure, support, and management, as well as implementing cost-effective solutions and maximizing cloud benefits.

Lee Masterson has a Master of Business Administration (MBA) degree in Business Administration and Management from Michigan State University - Eli Broad College of Business. They also have a Graduate Certificate in Business Analytics and AI from Indiana University - Kelley School of Business. Lee holds a Bachelor's Degree in Computer Science from Rockford University and an Associate of Applied Science degree in Computer Science from Rock Valley College. In addition, they have obtained an ITIL® Certification in IT Service Management, Foundation Level from APMG-International in 2016. They have also pursued studies of business in India at SPJIMR SP Jain Institute of Management & Research.